Your order will arrive in a cardboard box tube. They decals will be rolled up and sealed in a bag to prevent any damage. In the rare event that the box is crushed during delivery there may be a wrinkle or two on the backing paper or decals. 99% of the time these wrinkles will go away when you apply the decals to your wall. If you have any issues please reach out to us for replacements!
Your order will ship from New York, NY in 1-3 business days. All domestic orders will ship via USPS 2-3 Day Priority. Shipping will take approximately 1-4 business days depending on your proximity to NY. Once your order ships you will be provided with a tracking number.
All items will be shipped to the address provided on the order, please be sure to double check that your address is up to date and correct when placing your order. While we try our best to catch any mistakes, we will not be liable for shipping costs incurred if the address provided is incorrect.
International orders will be shipped via USPS and usually take 6-11 business days to arrive. This large range is due to the varying length of time packages take to clear customs. You will be responsible for any taxes or duties assessed on your order. You will be provided a tracking number but they don't often update once it leaves the US. Finally, because the insurance is different on international orders we are not able to file a claim for a missing package until 45 days from shipment has passed. All this being said, we ship international orders daily and rarely encounter problems!
We are not responsible for any taxes, duties, or fees that you may incur.